Frequently Asked Questions

What products do you offer?
We offer a wide range of tropical dried fruits and vegetables, including pineapple, spicy pineapple (pineapple chow), mango, spicy mango (mango chow), papaya (paw paw), pommerac, oranges, dragon fruit, watermelon, star fruit (five fingers), callaloo bush, callaloo bush mix, pimento pepper slices, pimento pepper flakes, hot pepper slices, and hot pepper flakes. We also supply dried products on customer request.
Where can I buy your products?
Our products are available for purchase through our Facebook and Instagram pages, our official website, and at the Port of Spain and Arima Farmers Markets. The products will also soon be available at selected retailers. Please monitor or social media platforms and web site for the most current list of retailers.
Are your dried fruits and vegetables natural?
Yes, all our dried fruits are 100% natural. We do not use any preservatives or additives, including added sugar, in our products.
How are your dried fruits and vegetables made?
Our dried fruits and vegetables are made using a state-of-the-art dehydration process at our facility located at 73 Moreno & Guanapo St, Arima. This process preserves the natural flavors and nutrients of the products.
Are your products locally sourced?
Yes, all our fruits and vegetables are sourced locally from trusted farmers.
How should I store your dried fruits and vegetables?
To maintain freshness, store our dried products in a cool, dry place. Once opened, it is best to keep them in an airtight container.
Do you offer any bulk purchase options?
Yes, we offer bulk purchase options for certain products. Please contact us directly for more information on bulk orders. You can reach us via private message on Facebook or Instagram, email us at Tropicaldehydrates@gmail.com, or call us at 1-868-768-6805.
Can I find your products in stores?
Our products will soon be available in stores. Please check our website or social media pages for the most up-to-date list of retail locations.
Do you have any vegan or gluten-free products?
All our dried fruits and vegetables are naturally vegan and gluten-free.
How can I contact you for customer support?
You can reach us via private message on Facebook or Instagram, email us at Tropicaldehydrates@gmail.com, or call us at 1-868-768-6805.
Do you ship internationally?
Yes. Please contact us directly for more information on international shipping.
Are there any special offers or discounts available?
We regularly run promotions and special offers. Follow us on Facebook and Instagram to stay updated on the latest deals and discounts.
Can I return or exchange a product?
We want you to be completely satisfied with your purchase. If you have any issues with our products, please contact us within 30 days of purchase for assistance with returns or exchanges.
Who is behind Tropical Dehydrates Ltd?
Tropical Dehydrates Ltd was founded by Dr. Carlos Lee, a former Trinidad and Tobago youth national footballer and Pharmaceutical Scientist. Dr. Lee is passionate about extending the shelf-life of fruits and vegetables as well as providing healthy, natural snack options. He leads our company as CEO and President.
How can I stay updated on new products and news?
Follow us on Facebook and Instagram, and sign up for our newsletter on our website to stay updated on new product launches, news, and special offers.
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